Privacy Policy

Last updated: 8 May 2025

1. Introduction

OURTOR TECH LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services (collectively, the "Service").

We are a data controller for the purposes of the General Data Protection Regulation (GDPR) and UK data protection laws. We are registered with the Information Commissioner's Office (ICO) in the United Kingdom.

2. Information We Collect

We collect information from you when you register on our platform, fill out a form, or otherwise interact with our Service. The information we may collect includes:

Personal Information

  • Name
  • Email address
  • Profile information such as username and password

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time through your device settings.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service
  • Improve, personalize, and expand our Service
  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service, updates, and marketing purposes
  • Process your transactions
  • Find and prevent fraud
  • For compliance with legal obligations

4. Legal Basis for Processing

Under the GDPR, we must have a legal basis for processing your personal information. We process your personal information on the following legal bases:

  • Contractual necessity: Processing is necessary to fulfil our contractual obligations to you.
  • Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services or protecting against fraud.
  • Consent: You have given us consent to process your personal information for specific purposes.
  • Legal obligation: Processing is necessary for compliance with our legal obligations.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights

Under the GDPR and UK data protection laws, you have the following rights:

  • Right of access: You have the right to request copies of your personal information.
  • Right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • Right to erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

7. Cookies

Cookies are small pieces of data stored on your device. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Disclosure of Data

We may disclose your personal information in the following situations:

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • To Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • To Service Providers: We may share your information with third-party service providers to perform services on our behalf.
  • For Legal Purposes: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

9. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

10. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, where appropriate, notifying you by email or other means.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

OURTOR TECH LTD
Email: tor@ourtor.com

If you have a complaint about our use of your personal information, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.